Facilities Management Help Desk

Whatever you need, our experts are here to help. Our Facilities Management Help Desk acts as your central point of contact for arranging any repair, management or maintenance tasks your properties may require. With decades of industry experience behind us, we can provide quick answers to urgent questions, or co-ordinate our network of trusted contractors to handle specific jobs or maintenance enquiries.

In addition to our unrivalled management services, you can benefit from our revolutionary Octopus software, which we’ve designed to simplify the administrative side of property management. One of its core functions is to give you an overview of all your properties, so that when you use our Facilities Management Help Desk to schedule a job, you can use Octopus so you can see the exact status of any pending, upcoming or required maintenance jobs, as well as any that are currently active.

What’s more, Octopus also acts as a hub for all relevant legislation, documentation and records. That means no more wasted time hunting down specific forms or data – instead, everything is gathered for you in one place, allowing you to quickly and easily upload, access or retrieve anything you might need. Finally, Octopus allows you quickly to check your overall compliance rating with just a glance, so you know exactly what needs to be done on each of your properties to achieve full compliance.

Easy, simple and efficient – that’s Octopus.

There are many more ways we can help. Get in touch today and let’s get started.

High Security Group’s work in designing and installing security systems to keep our staff and customers safe has made a huge positive impact on our business. Their knowledge and skill ensures we are protected 24 hours a day, and along with their facilities management support our stores have never looked better or been more secure.

Nigel Ward, Head of Property, IQOS